Remote Support
We use Teamviewer to remotely connect to your system to give support It is an easy to use secure solution which allows us to fix problems on your system without coming on site. The procedure to use is simple. Download the Support program to your desktop Run the program Contact us on 0438 736697 (Australian Mobile) and give us the ID We will connect to your system and analyse the problem and if possible fix remotely On completion, we will shut down the connection. Please Note: The connection is safe and secure It must be initiated on the client end There can be no connection unless it is initiated by the ...
Latest News
Medical Director 3.10.2 Patch now available.
The patch for Medical Director & PracSoft August 09 CD (Version 3.10) is now available from the HCN Website. This update contains enhancements, modifications and fixes to Medical Director/ PracSoft 3.10.0.. Please note: Backup...
Read more of this articleMedical Director & Pracsoft 3.10 Available
The Medical Director and PracSoft 3.10 upgrade CD is available. Please note before installing ensure that you have upgraded to the new Medicare Australia Location Certificate If you have not upgraded, you will receive a...
Read more of this articleMedical Director July Drug Update
The July 2009 MD Drug update is available now from HCN. It can be downloaded from the HCN Subscribers Download Area From HCN HCN strongly recommends that you update your MDref database every month. Monthly PBS changes, including...
Read more of this articleComputer Maintenance Tips
It is a relatively easy task to keep you systems running at their best. Defrag the hard disk regularly – Very Important Defragmenting the hard disk will reorganise all the files on your drive so it is easier for them...
Read more of this articleThe Need for a Confidentiality Agreement
A confidentiality or non-disclosure agreement is crucial when you have third parties working on your computer systems. It is especially important for Medical Practices who collect confidential and private information. The confidentiality...
Read more of this articleMedical Director June Drug Update
The June MD Drug update is available now from HCN. It can be downloaded from the HCN Subscribers Download Area From HCN HCN strongly recommends that you update your MDref database every month. Monthly PBS changes, including new...
Read more of this articlePolicy & Procedure Manual
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Remote Support
